Rockville Auto Repair

Mon - Thu: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 4:00 PM
5

My vehicle was experiencing problems, they were very good about reporting the problem in a timely manner with documented paperwork.

5

Very good customer service and they took care of everything. Great job 👍👏!

5

Profesional and reliable.

5

These guys are AMAZING! I walked out of work yesterday to a flat tire, which is never a happy scene. I thought for sure I’d have to spend at least two hours in a tire store getting it fixed. But I brought it to Charles and they literally had me in and out in 15 minutes. Awesome team!

5

Very professional, on time, honest!

5

I booked my appointment through a third-party website where I have a rewards program. I have never been here before so I was pushing myself to be cautiously optimistic. I ended up being completely satisfied with the entire experience. I would highly recommend Charles Automotive to anyone.

5

Came here for the first time after having a bad experience at the place we used to take our cars to. They quickly diagnosed the problem and let us know about a couple of other critical issue that needed immediate attention (the other place didn't!). The prices were fair and they got the work done faster than promised. The shop is clean, the staff is friendly and honest and their prices are reasonable. We will definitely be back again (although hopefully not too soon!). Thank you for all of your help!

5

The staff at Charles Automotive & Tire are very polite, knowledgeable and efficient in processing your vehicle. I went in for an 80,000 mile service, was charged a fair price and was given a loaner car while they performed the service. The check in area, waiting room and shop are spotless. I highly recommend Charles Automotive & Tire.

5

I've only been using Charles Auto for the past year, but each time has been nothing but positive. The work is done quickly, the prices seem fair (after comparing a repair quote to the dealership, I can say this with some certainty!), and they seem to really value customer service. I recommend them to anyone looking for quality auto care.

5

Stopped in because my tire pressure was low, they were able to take a look super quick to find a nail in it. They fixed it quick for no charge. Everyone was extremely friendly and they have gained a customer for my next service needs! Highly recommend :)