Rockville Auto Repair

Mon - Thu: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 4:00 PM
5

This was my first time visiting Charles Automotive & Tire. I loved the experience. Everyone was so nice and I got there before my 8AM oil change at 7:56AM and was greeted warmly and offered refreshments. And they took my car and started. They ended right on the hour just like what was told to me. Before leaving was given an estimate for other work I need done and they were very knowledgeable and accommodating. All and all was a great experience and warm welcome.

Thanks Bri. We love to hear you loved the experience.

- Charles Automotive and Tire
5

I’ve been here twice and each time the workers are very nice and not pushy. They do a good job of explaining everything and giving a reasonable time estimate for the work you need.

5

Fast and efficient

Vontrell, thanks for the 5 Star Review. And, for noticing something we take a lot of pride in, Fast and Efficient.

- Charles Automotive and Tire
5

They were efficient, honest, and didn't try to upsell me because I'm a woman. They informed me of what I needed in terms of upcoming maintenance and treated me with respect.

Thank you for visiting Charles Automotive & Tire. It's always great to hear we're taking proper care of all of our customers. We hope to see you again.

- Charles Automotive and Tire
5

Great customer service. Quick return service.

Migena, thanks for the review and noticing our efficiency. We really work hard to get our customers back on the road quickly and conveniently.

- Charles Automotive and Tire
5

Nice guys! Quick and competent!

Happy New Year Bill! Thank you for the review. We look forward to seeing you again.

- Charles Automotive and Tire
5

I had a 9am appointment for an oil change this morning, and at a great price, I might add. I gave the service advisor my keys at 8:45, and 24 minutes later, my car was ready. They didn't just check my oil; they inspected my car as well, and they didn't tell me that I needed any bogus repairs. I only drive about 3,000 miles a year, so it'll be a while before I need another oil change, but in the meantime, if I need any other maintenance, I'll definitely be back. Thanks, Charles Automotive!!

5

I stopped by on a Friday afternoon because I had a nasty grinding sound from a piece of my plastic undercarriage dragging on the ground after being loosened by puddles from a bad storm. I expected having to drop it off at least overnight and a good-sized bill. Instead, the mechanics here quickly looked underneath and removed the piece within 20 minutes. My bill? Nothing! The team was definitely helpful and knowledgeable - next time I have a car issue, I'll be returning here.

Katherine, glad we could help. Hope to see you in the future.

- Charles Automotive and Tire
5

I’ve been using Charles Automotive when it began with the original ownerCharles, and it was called Charles Toyota. That’s more than 10 years. The work is professionally done in a timely manner and fairly priced. Staff is knowledgeable and considerate.

5

Great staff, nice waiting area. Thank you so much!