Charles Automotive was recommended by a friend when I was told by a local car dealership's service center that I needed new wheel bearings. Charles Automotive offered a lower price to do the work so I took the car in to them. Before changing the wheel bearings, they check everything and told me the noise I was hearing was likely caused by rust on the rotors, since it had been a while since I had driven the car. They recommended that I not change the bearings. In addition, they charged me exactly ZERO dollars for this inspection. They return the car promptly to me. About a week later, the battery died on another car I own and they replaced it promptly. In addition to good service, they called with updates and didn't leave me hanging. I will be returning to them they next time I need service.
Ann, Thank you for the kind words. We appreciate you coming in and giving the opportunity to get to know you and your vehicle. We hope to continue that new relationship.
- Charles Automotive and Tire