I only went there once, on the recommendation of a friend. My old beater had a dying transmission. I took it to them, and they laid out all the repair options, all of which were super expensive. Then, instead of goading me to accept one, they surprisingly told me they refused to fix the car! They said there was not enough value left to warrant the cost of repairs. This is very unique among car repair shops to not offer unnecessary services. (I'm sure they would have repaired it if I really pushed.) Aside from that, they were friendly, helpful, and profession. I will gladly go there again when my new car has troubles.