Rockville Auto Repair

Mon - Thu: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 4:00 PM
5

I showed up with no notice and this shop was super accommodating, helpful, quick and fair. Great communication as well. It’s important to me to support independently owned shops and this shop gave me a great experience. I will definitely be using them again in the future.

5

Excellent and over-and-beyond customer service. I used them for the first time and they were so responsive and so kind. They helped me out without trying to add in some other services that I wasn't looking for. They just focused on exactly what I needed. I will def use them again!! As a plus, they fixed my tire and put air in all my tires without costing me anything. Who does that these days? :) True lifesavers!

2

They know how to do the job well but are expensive - $500 for 2 brake pads and rotors for an accord.

Ted, thank you for your visit this week to Charles Automotive & Tire. It’s great to see your Accord has served you so well, getting close to that 200,000-mile mark. I agree auto repair is expensive these days. Please take a look at this website https://repairpal.com/estimator. The site is a great resource for checking/verifying auto repair costs. The work we performed was less than the low end of the spectrum on the site. We hope to see you again and keep that Accord going to 300,000 miles.

- Charles Automotive and Tire
5

I've been taking my two cars here for servicing for a few years now. The price is always fair and the service is great. But most importantly, the staff is consistently honest and helpful. As our driving habits changed, they've recommended different regular maintenance schedules - an honest answer despite meaning less regular business for them. (Original review updated 4 years later - still great!)

Thanlk you Ari for the nice review of your recent visit. We'll see you in the spring.

- Charles Automotive and Tire
5

We Love *****. Thank you!!

- Charles Automotive and Tire
5

It is nice to have folks take the time to explain things, your options and be patient with your decisions. A Honest business!

Thanks Robert for you're loyalty to Charles Automotive & Tire over the years.

- Charles Automotive and Tire
5

We Love *****. Thank you!! Yay for Us.

- Charles Automotive and Tire
5

Thank you Joshua. We definitely LOVE 5 STARS!

- Charles Automotive and Tire
5

Honest, fast and good. What more could I ask?

5

Another 5 Start Review for the team at Charles Automotive & Tire Thank You!!

- Charles Automotive and Tire