Rockville Auto Repair

Mon - Thu: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 4:00 PM
5

Gary and the Charles Automotive team were great in handling my brakes, rotor and caliper change for my acura. My car is riding smoothly and it was done within a reasonable time. Appreciate it fellas, will def. come back for future services.

5

Super easy to work with. They ordered my tires and wiper blades and had them ready to install immediately when I came in. Very nice people.

5

I’ve been a customer for ~10 years and charles auto has been consistently awesome. The comments from other reviewers about the honesty and transparency of the staff are spot on and why the shop remains as my go-to place no matter the job.

5

I was first time there for oil change. It gives an impression of a docent place.

5

Very friendly, professional service. I’ll definitely come back.

5

I found this shop by chance when I got a flat tire. They worked with me so I did not have to cancel any of my service calls for the day. Not only are they professional and knowledgeable, they are personable. They treat you as an individual and not an appointment. They go the extra mile to insure that you are happy with the the job they have done for you.

5

This was my first visit here, after taking my 2014 Avalon Hybrid to my Toyota dealership for every service. It was time for my 60K service (which was a very expensive one) and Charles Automotive did it for 1/3 of the price I would have paid at Toyota. I checked the reviews first and decided to take a chance on them and am so happy I did! During the service, which took less than an hour (I waited in their waiting room) they discovered I needed a new 12V battery which they had to order. It was Friday and Monday morning I got a call to bring my car in for the 12v battery replacement. Again, my cost for the battery and installs was about 30% what I would have paid for the part and installation from Toyota, AND, I believe they got the battery from Toyota. I set up my appointment via email with Gary, and Jim did my work. They were so personable, professional and honest! I would highly recommend them and will definitely be going back in the future. So happy I found them.

5

Charles Auto was very prompt and professional-- fixed my car within hours and I felt their assessment was honest and reasonable.

5

Only place I take my truck for maintenance, which I've put over 100k miles on over the last 3/4 years. Guys are always friendly and let me know what really needs to get done and what I can wait on.

5

First time here and the service was impeccable! Despite the fact that I arrived just before closing, they patched my tire quickly and didn't charge me a thing. I will definitely go back for future service needs.